Destava

Onboarding Guide (Patient Enrollment), Mandarin/English Bilingual

Hera is hiring for Onboarding Guide (Patient Enrollment), Mandarin/English Bilingual in United States. Remote, Junior level. First seen October 7, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Hera
Where
United States
Arrangement
Remote
Level
Junior
First seen
October 7, 2026
Listed via
Ashby

What the posting says

As an Onboarding Guide, you're the first voice a family hears from Hera. You help them understand how Hera competently cares for their parents, walk them through every step of getting started, and hand them off to their Hero feeling confident, heard, and ready. You're part closer, part concierge, part care coordinator. You just make the path so clear and the experience so easy that saying yes feels obvious. This role sits at the intersection of relationship-building and operations. You're selling, but what you're selling is something families genuinely need, and your job is to remove every…

Read more and apply on Hera's site

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