IT Engineer
Headway is hiring for IT Engineer in New York City. Mid level. First seen October 21, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Headway
- Where
- New York City
- Level
- Mid
- First seen
- October 21, 2026
- Listed via
- Ashby
What the posting says
You'll move between people and systems all week, and the best version of this job turns what you learn helping people into the automation, monitoring, and runbooks that mean fewer people need help at all. You'll love this role if you want to: - Own the escalation end of the support queue, taking what's escalated from the service desk to resolve or triage, and identifying systemic patterns for the IT Engineering team to design permanent solutions for. - Own a technical domain of your own: networking and conference room AV across three offices. - Own the metric, not just the tickets. The…
Read more and apply on Headway's site
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