Manager, CX Knowledge & Enablement

Company

Harvey

Where

San Francisco

Level

Manager

First seen

October 16, 2026

Listed via

Ashby

What the posting says

ROLE OVERVIEW Harvey is building a world-class support function, and the pace at which our product evolves means enablement is the infrastructure our customer experience runs on. We're looking for a Manager of CX Knowledge & Enablement to build that infrastructure and lead the team that owns it. The function is new as of this quarter. The foundation exists; most of what it needs to become does not. Reporting to the CX Operations Manager, you will manage the Enablement team and own the knowledge infrastructure that customer-facing and AI-assisted work runs on, along with the competency and…

Read more and apply on Harvey's site

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