Destava

Operating Memory Lead

Harper is hiring for Operating Memory Lead in San Francisco. Senior level. First seen August 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Harper
Where
San Francisco
Level
Senior
First seen
August 6, 2026
Listed via
Ashby

What the posting says

THE ROLE The bet — turning human judgment into compute — has a precondition: the judgment has to be written down. AI doesn't magically understand a company. It works only when the business is documented clearly enough for systems to retrieve the right context, recognize the workflow, handle the edge cases, and escalate when a human is actually needed. Right now most of Harper's operating knowledge lives in people's heads: how a top rep prioritizes quotes, how service handles an edge case, which underwriter to chase, what a customer really means when they push back at bind, why a workflow…

Read more and apply on Harper's site