Destava

Customer Success Manager

Griffin is hiring for Customer Success Manager in London or remote within the UK. Remote, Mid level, £50k a year stated. First seen November 4, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Griffin
Where
London or remote within the UK
Arrangement
Remote
Level
Mid
Pay stated
£50k a year
First seen
November 4, 2026
Listed via
Ashby

What the posting says

WHAT SUCCESS LOOKS LIKE In your first 6 months you will get to know each customer’s goals and risks, and put an account plan in place for each one. You will run your first QBRs and agree next steps with every customer, and find and start progressing your first expansion opportunities. You will also improve at least one process or template that the wider team then uses. TO DO THIS, YOU WILL: - Own your customer portfolio and build strong relationships through regular touch-points and quarterly business reviews (QBRs) - Collaborate with our implementation and technical teams to ensure smooth…

Read more and apply on Griffin's site