Technical Support Engineer

Company

Glide

Where

New York City

Level

Mid

First seen

September 11, 2026

Listed via

Ashby

What the posting says

THE ROLE We are hiring two Technical Support Engineers to join the small team that owns production quality for the entire platform. This is not a ticket-routing job. Our support engineers own bugs end to end: they take an ambiguous report from a financial institution, drive it to a real root cause across the frontend, backend, and a stack of banking integrations, ship the fix themselves, and prove it works. What makes the job unusual is how it gets done. This team runs AI coding agents as a production system, not as autocomplete. A triage agent proposes a root cause. The engineer decides…

Read more and apply on Glide's site

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