Destava

Support Engineer, PAYGO

Exa is hiring for Support Engineer, PAYGO in Remote. Remote, Junior level. First seen November 9, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Exa
Where
Remote
Arrangement
Remote
Level
Junior
First seen
November 9, 2026
Listed via
Ashby

What the posting says

You'll work with our AI support tools, the docs, Product and Engineering, and you'll see what developers build with Exa before anyone else does. Some of the people writing in are tomorrow's biggest customers, and you'll be the one who spots them. IN THIS ROLE, YOU WILL: - Own the PAYGO queue: answer what the AI first line can't, quickly and clearly - Debug with customers: reproduce issues with the API, read their code and send working fixes - Triage well: production issues and unhappy customers first, everything else in order - Escalate with full context: bugs to Engineering, product gaps to…

Read more and apply on Exa's site

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