Destava

Support Engineer

Exa is hiring for Support Engineer in San Francisco, California. Mid level. First seen October 30, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Exa
Where
San Francisco, California
Level
Mid
First seen
October 30, 2026
Listed via
Ashby

What the posting says

You'll have the same technical depth as our Forward Deployed Engineers. You'll dig into the API, SDKs and customers' integrations, reproduce bugs, and open pull requests with fixes for our engineers to review. When a problem truly needs Engineering, you escalate it with everything they need to act, and you stay the customer's point of contact until it's resolved. This is not a script-reading role. You are an engineer who owns the fix. IN THIS ROLE, YOU WILL: - Build the support system: configure our Pylon instance and set up robust ticket tracking, SLA tracking and automations that make the…

Read more and apply on Exa's site

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