Global Head of Support Engineering (US)
Dust is hiring for Global Head of Support Engineering (US) in New York. Executive level. First seen August 6, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Dust
- Where
- New York
- Level
- Executive
- First seen
- August 6, 2026
- Listed via
- Ashby
What the posting says
Not “how can AI help us do this faster?” but “if AI existed from day one, would we even do this the same way?” As our AI Support Engineering Lead, you'll own how Support is built and scaled at Dust. This is a deeply hands-on role. You'll take on the hardest customer issues when our agents fall short, but your job isn't simply to resolve them. You'll look for the pattern behind each issue and turn what you learn into better agents, automation, tooling, documentation, and product improvements. Over time, you'll help grow the team and shape how Support Engineering operates as Dust scales.…
Read more and apply on Dust's site
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