Destava

Support Operations Systems Lead

cursor is hiring for Support Operations Systems Lead in Remote. Remote, Manager level, $118k–$145k a year stated. First seen November 10, 2026, posted 2 times; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
cursor
Where
Remote
Arrangement
Remote
Level
Manager
Pay stated
$118k–$145k a year
First seen
November 10, 2026
Postings
2
Listed via
Ashby

What the posting says

You'll work across ticketing workflows, routing logic, queue health, labeling taxonomy, escalation paths, workforce signals, and internal tooling requests. The ideal person is more technical than a traditional operations lead, more hands-on than a traditional TPM, and less software-engineering-heavy than a dedicated SWE. RESPONSIBILITIES: - Own day-to-day operations for core support systems, including ticketing workflows, routing, queues, labels, taxonomy, escalations, and related tooling; triage urgent operational issues as they arise, especially when system behavior, workforce…

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