Destava

Head of Customer Experience

comstruct ICT is hiring for Head of Customer Experience in Munich. Executive level. First seen August 6, 2026; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
comstruct ICT
Where
Munich
Level
Executive
First seen
August 6, 2026
Listed via
Ashby

What the posting says

What you will be building 🏗️ - Build and lead the CX org: You hire, develop and coach the team across the entire customer experience journey. From scoping ERP architectures in Solution Engineering to resolving requests in Support. You set the structure, the standards and the pace. - Make technical rollouts a machine: POVs, supplier integrations, on-site onboardings and multi-site rollouts - you turn what's currently craftsmanship into a scalable system that gets customers to value in weeks, not quarters. - Own the post-sales P&L: You tie customer health to ARR, run strategic QBRs with…

Read more and apply on comstruct ICT's site