Destava

Director, Member Experience

Collective is hiring for Director, Member Experience in United States. Remote, Executive level. First seen September 2, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Collective
Where
United States
Arrangement
Remote
Level
Executive
First seen
September 2, 2026
Listed via
Ashby

What the posting says

That's the mold-breaking machine you'd be responsible for designing and running, one where most members are served through pooled, AI-assisted coverage and still feel like they have a person looking out for them, while a smaller population that genuinely needs deep, ongoing attention gets a real relationship, not a place in a queue. This is a builder's role, not a caretaker's. You'll inherit a clear picture of where members actually need help across their lifecycle. The actual machinery, the industrial-grade mechanism that decides who gets what kind of attention and when, is yours to invent,…

Read more and apply on Collective's site

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