Support Specialist, Subscriptions & Billing
Cognition is hiring for Support Specialist, Subscriptions & Billing in San Francisco. Mid level. First seen August 6, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Cognition
- Where
- San Francisco
- Level
- Mid
- First seen
- August 6, 2026
- Listed via
- Ashby
What the posting says
As a Support Specialist focused on Subscriptions & Billing, you will own customer-facing resolution for billing, invoicing, payment, subscription, and account access issues across Cognition and Windsurf customers. This role requires excellent written communication, strong operational judgment, attention to detail, and the ability to manage sensitive customer issues with urgency and accuracy. You will help customers navigate everything from plan changes and payment failures to refunds, invoice blockers, purchase orders, renewal questions, and enterprise billing workflows. You will be the…
Read more and apply on Cognition's site
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