Director, Enterprise Customer Success Management
CodeRabbit is hiring for Director, Enterprise Customer Success Management in San Francisco. Executive level. First seen October 16, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- CodeRabbit
- Where
- San Francisco
- Level
- Executive
- First seen
- October 16, 2026
- Listed via
- Ashby
What the posting says
Reporting to the VP of Customer Success, you will ensure our customers realize value with our AI-powered code review platform. You will lead and develop the organization responsible for the success and happiness of customers — across enterprises and startups. This leader will shape and scale the post-sales strategy and operations, helping customers derive maximal value from their engagement. KEY RESPONSIBILITIES 1. Hiring and developing a Customer Success Management team 2. Own forecasting for renewals, expansion, and churn risk across the book of business, delivering accurate NRR and GRR…
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