Destava

Pooled Customer Success Manager

CodeRabbit is hiring for Pooled Customer Success Manager in SF | Boston. Manager level. First seen October 17, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
CodeRabbit
Where
SF | Boston
Level
Manager
First seen
October 17, 2026
Listed via
Ashby

What the posting says

The Scaled Success team is responsible for the health of that base, and works alongside a program manager, a content and enablement specialist and a success analytics engineer. The pooled customer success team is new within it, and this is one of its first roles. THE ROLE You work a shared queue of customer accounts. Work arrives when a signal fires: onboarding has stalled, nothing has been configured, the only active user has gone quiet, a renewal is approaching, a cancellation has been started, or a team is using fewer seats than it has bought. You pick the case up, find out what is going…

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