Bilingual Quality Assurance Analyst (English & Spanish)
Centerfield is hiring for Bilingual Quality Assurance Analyst (English & Spanish) in Portmore, Jamaica. Mid level. First seen August 6, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
With Destava: How well do you fit? · Tailor my résumé · Write a cover letter
- Company
- Centerfield
- Where
- Portmore, Jamaica
- Level
- Mid
- First seen
- August 6, 2026
- Listed via
- Ashby
What the posting says
This role requires fluency in Spanish and English to evaluate interactions across both languages and maintain alignment with client policies and procedures. Key Responsibilities - Monitor and evaluate agent calls daily in both English and Spanish. - Meet departmental and client evaluation goals. - Communicate effectively with the QA team to maintain consistent processes. - Provide coaching and feedback to agents based on monitored calls. - Track and document evaluations, scores, and trends. - Use company software to locate and review call recordings. - Attend training sessions, meetings, and…
Read more and apply on Centerfield's site
More jobs like this
A search agent finds the jobs this list misses: the ones that mean the same without the same words. Have Destava watch for bilingual quality assurance analyst (english & spanish) jobs in Portmore, Jamaica, new matches every morning on your own account.