Destava

Technical Support Engineer

Blacksmith is hiring for Technical Support Engineer in SF / NYC. Mid level. First seen August 6, 2026, posted 2 times; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Blacksmith
Where
SF / NYC
Level
Mid
First seen
August 6, 2026
Postings
2
Listed via
Ashby

What the posting says

What you’ll be working on - You will work with Blacksmith customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues. - Develop a deep technical understanding of the Blacksmith product & technologies. - Identify trends / patterns in customer issues and suggest ways we can improve our product. Provide that feedback loop from the customers to our internal teams. - Reproduce technical issues and work with the engineering team to resolve them. - Develop tools, processes & automations for diagnosing issues and optimizing the service for performance. -…

Read more and apply on Blacksmith's site

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