Leader, Product Support
Benchling is hiring for Leader, Product Support in Boston, MA. Manager level. First seen September 24, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Benchling
- Where
- Boston, MA
- Level
- Manager
- First seen
- September 24, 2026
- Listed via
- Ashby
What the posting says
ROLE OVERVIEW The Support Team Leader will lead our customer support presence in close collaboration with our Global Support Leadership Team and our CX Leadership Team. This role combines growing a high-performing regional support team, owning incident management leadership, and helping scale a modern, efficient Support organization through Enterprise-grade practices and thoughtful AI adoption. We’re looking for a leader who approaches Support from the lens of holistic customer lifecycle ownership and is excited to recruit, coach, and grow a team. The right person will be a steady, credible…
Read more and apply on Benchling's site
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