Destava

Operations Associate (User Support)

Basic Capital is hiring for Operations Associate (User Support) in Remote. Remote, Junior level. First seen August 17, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Basic Capital
Where
Remote
Arrangement
Remote
Level
Junior
First seen
August 17, 2026
Listed via
Ashby

What the posting says

This role is fully remote within the United States. For more information, visit Basic Capital's website https://www.basiccapital.com/. YOU WILL - Be the first person participants and plan administrators talk to, answering questions over Intercom and phone with speed, accuracy, and genuine care - Guide participants through account setup, enrollment, deferral changes, beneficiaries, rollovers, and distributions, and explain how a 401(k) actually works to people who have never had one - Resolve issues end to end, escalating cleanly to Onboardings, Customer Success, or Engineering when a…

Read more and apply on Basic Capital's site

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