Head of Global Support
ashby is hiring for Head of Global Support in Remote - US. Remote, Manager level. First seen October 27, 2026, posted 2 times; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- ashby
- Where
- Remote - US
- Arrangement
- Remote
- Level
- Manager
- First seen
- October 27, 2026
- Postings
- 2
- Listed via
- Ashby
What the posting says
Role requirements: - Customer-Centric Platform Experience: You lead an exceptional global support function for a complex suite of B2B SaaS products, delivering a measurable best-in-class experience. - Leadership: You have a proven track record of successfully leading and scaling high-performing SaaS Customer Support Teams (we raised our Series D last year and are poised for continued growth). - Strategic & Operational: You demonstrate a strong command of support operations, including SLAs, schedule optimization, and queue management. You’re experienced in designing efficient support models…
Read more and apply on ashby's site
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