Destava

Head of Customer Support

Abridge is hiring for Head of Customer Support in United States - Remote. Remote, Manager level. First seen October 27, 2026, posted 2 times; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Abridge
Where
United States - Remote
Arrangement
Remote
Level
Manager
First seen
October 27, 2026
Postings
2
Listed via
Ashby

What the posting says

As Head of Customer Support, you will lead our Customer and Technical Support teams, an organization of ~25. You will work alongside the Partner Success, Clinical Strategy & Success, and Implementation leaders, together owning how partners experience Abridge from go-live through everyday use. You will oversee two critical and complementary priorities: 1. Organizational Leadership & Function Ownership – leading the leaders of Support, and owning strategy, headcount, and budget 2. AI-Enabled, Human Human Centered – using AI to make support meaningfully more efficient and more human at the same…

Read more and apply on Abridge's site

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