Customer Success Lead
PointOne is hiring for Customer Success Lead in New York City. Manager level. First seen November 7, 2026, posted 2 times; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- PointOne
- Where
- New York City
- Level
- Manager
- First seen
- November 7, 2026
- Postings
- 2
- Listed via
- Ashby
What the posting says
WHO YOU ARE You have 5+ years of experience in customer success, account management, or other client-facing roles in a fast-paced, high-growth tech company — ideally in legal tech or other vertical SaaS. You have: - A passion for building deep, trusted relationships with customers - Excellent communication and problem-solving skills - Experience managing B2B customers with complex workflows or integrations - A proactive mindset — you don’t wait for problems to be reported; you anticipate them - Experience working with product and engineering teams to represent the voice of the customer - The…
Read more and apply on PointOne's site
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