Destava

Technical Support Team Lead - Singapore

Plaud is hiring for Technical Support Team Lead - Singapore in Singapore. Manager level. First seen November 7, 2026, posted 2 times; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

Save to applyRead more and apply on Plaud's site

With Destava: How well do you fit? · Tailor my résumé · Write a cover letter

Company
Plaud
Where
Singapore
Level
Manager
First seen
November 7, 2026
Postings
2
Listed via
Ashby

What the posting says

What you will do - Own technical escalation quality: run calibration and QA sampling across the 350–400 ticket/week line, define what a sound diagnosis looks like across hardware devices, Plaud App, Web, and Desktop App, and hold the team to that standard — not just throughput. - Build the SOP-to-agent roadmap: personally ship AI agents from existing Tech SOPs, set the build bar by doing it, own the sequence of what gets documented and automated next, and review and raise the quality of what ICs ship. - Own the CSC-to-Engineering/QA interface: convert scattered escalations into a…

Read more and apply on Plaud's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.