Head of Digital Customer Success
Mintlify is hiring for Head of Digital Customer Success in San Francisco. On-site, Manager level. First seen November 7, 2026, posted 2 times; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Mintlify
- Where
- San Francisco
- Arrangement
- On-site
- Level
- Manager
- First seen
- November 7, 2026
- Postings
- 2
- Listed via
- Ashby
What the posting says
You'll design and run the systems (segmentation, health signals, automated and human-led interventions) that keep thousands of customers successful at scale, and you'll own the number that proves it: gross revenue retention (GRR). You'll use AI as a core part of how you build, not a side project. Early on, you'll also be hands-on with customers: getting on calls, learning why accounts churn, and turning those conversations into programs. This role is a senior individual leader with a deliberately lean footprint; you should be excited to drive outsized impact through systems rather than by…
Read more and apply on Mintlify's site
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