Destava

Technical Support Specialist

Convey (formerly Message Broadcast) is hiring for Technical Support Specialist in Detroit, MI. Junior level. First seen November 7, 2026, posted 2 times; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.

Save to applyRead more and apply on Convey (formerly Message Broadcast)'s site

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Company
Convey (formerly Message Broadcast)
Where
Detroit, MI
Level
Junior
First seen
November 7, 2026
Postings
2
Listed via
Ashby

What the posting says

You will help customers use and troubleshoot home energy management products, mobile applications, connected hardware, and supported smart home devices. Customers will contact you by phone, email, and in-app chat. Some will need help getting started; others will have a device that will not connect or information that is missing from their app. Your job is to understand the problem, work through the appropriate steps, and explain what happens next. You will report to the Unified Tier 1 Manager and work with technical specialists and utility partner contacts when an issue requires additional…

Read more and apply on Convey (formerly Message Broadcast)'s site

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