Destava

Head of Global Support

ashby is hiring for Head of Global Support in Remote - US. Remote, Manager level. First seen November 7, 2026, posted 2 times; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
ashby
Where
Remote - US
Arrangement
Remote
Level
Manager
First seen
November 7, 2026
Postings
2
Listed via
Ashby

What the posting says

Role requirements: - Customer-Centric Platform Experience: You lead an exceptional global support function for a complex suite of B2B SaaS products, delivering a measurable best-in-class experience. - Leadership: You have a proven track record of successfully leading and scaling high-performing SaaS Customer Support Teams (we raised our Series D last year and are poised for continued growth). - Strategic & Operational: You demonstrate a strong command of support operations, including SLAs, schedule optimization, and queue management. You’re experienced in designing efficient support models…

Read more and apply on ashby's site

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