Customer Success Manager, SMB
Zocdoc is hiring for Customer Success Manager, SMB in New York, NY. Manager level. First seen October 20, 2026, posted 2 times; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Zocdoc
- Where
- New York, NY
- Level
- Manager
- First seen
- October 20, 2026
- Postings
- 2
- Listed via
- Greenhouse
What the posting says
Drive practice performance by communicating feature value, addressing objections, helping practices maintain effective setup, and building provider buy-in Use strategic, outbound outreach in a high-volume, phone-first environment to communicate the value of meeting with a CSM and consistently set client meetings Lead provider meetings to understand practice goals, then present the value of expanding the Zocdoc partnership, such as adding providers or improving setup, to support patient bookings and feature adoption Manage approximately 50 practice accounts at a time, partnering with each…
Read more and apply on Zocdoc's site
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