Destava

Director, Customer Service

SmartRent is hiring for Director, Customer Service in Phoenix, Arizona. Executive level. First seen August 6, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
SmartRent
Where
Phoenix, Arizona
Level
Executive
First seen
August 6, 2026
Listed via
Greenhouse

What the posting says

Job Description The Director of Customer Service oversees the strategic and operational management of the Customer Service department, ensuring alignment with organizational objectives. This role is responsible for leading diverse teams across the US as well as offshore in India, managing both direct and indirect customer interactions. The Director guides a team of Managers, Supervisors and their respective agent teams to deliver exceptional customer experiences for residents and property managers using the company’s products and software. By driving strategic planning, analyzing performance…

Read more and apply on SmartRent's site

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