Destava

Resident Experience Manager

Roofstock is hiring for Resident Experience Manager in Portland, Oregon, United States; Seattle, Washington, United States. Manager level. First seen October 10, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Roofstock
Where
Portland, Oregon, United States; Seattle, Washington, United States
Level
Manager
First seen
October 10, 2026
Listed via
Greenhouse

What the posting says

This role is highly customer-driven, focused on creating a positive, seamless, and responsive living experience. RXMs are responsible for building lasting relationships with residents by providing clear communication, swift issue resolution, and consistent support throughout the lease lifecycle. Responsibilities Proactively engage with residents to address urgent or sensitive questions and concerns via phone calls. Draft thorough and empathetic responses to non-urgent matters within the resident portal, utilizing templates and training materials. Manage resident requests from initiation to…

Read more and apply on Roofstock's site

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