Destava

Customer Support Representative

Pontera is hiring for Customer Support Representative in New York, New York, United States. On-site, Junior level, $60k a year stated. First seen October 30, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Pontera
Where
New York, New York, United States
Arrangement
On-site
Level
Junior
Pay stated
$60k a year
First seen
October 30, 2026
Listed via
Greenhouse

What the posting says

This role is ideal for someone who thrives in problem solving, communicates with clarity and empathy, and is comfortable navigating ambiguity to find the right answer. As a CSR at Pontera, you’ll serve as a trusted partner to our clients — guiding them through questions, troubleshooting issues, and ensuring they feel heard, supported, and confident in our platform. You won’t always have an immediate answer — but you’ll know how to investigate, collaborate, and follow through until you do. This is an opportunity to make a meaningful impact within a growing and evolving company where…

Read more and apply on Pontera's site

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