FOS Insights Analyst
Monzo is hiring for FOS Insights Analyst in Cardiff, London or Remote (UK). Remote, Mid level, £34k–£44k a year stated. First seen November 10, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
With Destava: How well do you fit? · Tailor my résumé · Write a cover letter
- Company
- Monzo
- Where
- Cardiff, London or Remote (UK)
- Arrangement
- Remote
- Level
- Mid
- Pay stated
- £34k–£44k a year
- First seen
- November 10, 2026
- Listed via
- Greenhouse
What the posting says
As a FOS Insight Analyst, you'll uncover the root causes behind complaints and Ombudsman decisions, turn data into meaningful insights and help teams make changes that improve customer outcomes and prevent future harm. 🔑You’ll play a key role by… Monitoring key risk indicators, including FOS referral and overturn rates, to spot emerging trends and opportunities for improvement. Carrying out root cause analysis and deep dives into FOS referrals and outcomes to understand what's driving complaints and decisions. Turning complex data into clear, actionable insights and recommendations that…
Read more and apply on Monzo's site
More jobs like this
A search agent finds the jobs this list misses: the ones that mean the same without the same words. Have Destava watch for fos insights analyst jobs in Cardiff, London or Remote (UK), new matches every morning on your own account.
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.