Destava

Strategic Customer Success Manager

LaunchDarkly is hiring for Strategic Customer Success Manager in Remote - US. Remote, Mid level. First seen October 16, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
LaunchDarkly
Where
Remote - US
Arrangement
Remote
Level
Mid
First seen
October 16, 2026
Listed via
Greenhouse

What the posting says

Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and…

Read more and apply on LaunchDarkly's site

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