Customer Experience Engineer, L2
HackerRank Careers is hiring for Customer Experience Engineer, L2 in Hybrid in Bangalore, India. Mid level. First seen August 6, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- HackerRank Careers
- Where
- Hybrid in Bangalore, India
- Level
- Mid
- First seen
- August 6, 2026
- Listed via
- Greenhouse
What the posting says
As a CXE 2, you’ll be trusted to lead complex, ambiguous, high-risk, and enterprise customer problems end to end. You’ll design investigations where no playbook exists, connect behaviour across systems, make sound decisions under pressure, and hold the thread across customers, Engineering, Product, and GTM until the outcome is complete. This is not a traditional Support role. CXE 2s do not wait for ‘level-appropriate’ tickets or hand work away after identifying a bug. You’ll share responsibility for one CXE queue, lead the situations where experience matters most, and convert recurring…
Read more and apply on HackerRank Careers' site
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