CX Operations Manager
Grüns is hiring for CX Operations Manager in Remote. Remote, Manager level. First seen October 3, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Grüns
- Where
- Remote
- Arrangement
- Remote
- Level
- Manager
- First seen
- October 3, 2026
- Listed via
- Greenhouse
What the posting says
As CX Operations Manager, you'll own the systems behind how our support team learns, performs, and improves: the knowledge base, training, QA, and the data that shows us where to act next. You'll partner with our BPO leadership and our AI Lead to make every agent sharper and every customer interaction faster and better. This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a quarterly basis for amazing off-sites where we can connect IRL. In this role, you will: Own our knowledge base as the single source of truth: accurate,…
Read more and apply on Grüns' site
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