Destava

Workforce Management Forecasting Analyst

Figure Lending is hiring for Workforce Management Forecasting Analyst in Reno, NV; Charlotte, NC; Dallas, TX. Mid level. First seen August 26, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Figure Lending
Where
Reno, NV; Charlotte, NC; Dallas, TX
Level
Mid
First seen
August 26, 2026
Listed via
Greenhouse

What the posting says

This is a hybrid role based that can be based out of our Charlotte, NC; Reno, NV or Irving, TX office What We Look For 5+ years of experience in performing WFM functions (specifically forecasting and capacity planning) in a contact center environment required. Strong knowledge and experience with workforce management software (NICE) and telephony systems (e.g., Automatic Call Distributors, IVR systems) Strong SQL and data mining skills Excellent working knowledge of Excel or Google Sheets, and the ability to organize/analyze data in a structured manner Focused, self-motivated, and reliable…

Read more and apply on Figure Lending's site