Production Support Engineer – Connect & RAMP
Encora is hiring for Production Support Engineer – Connect & RAMP in Latin America. Mid level. First seen October 17, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Encora
- Where
- Latin America
- Level
- Mid
- First seen
- October 17, 2026
- Listed via
- Greenhouse
What the posting says
Key Responsibilities Provide production support for US Regional Applications, ensuring continuous monitoring and timely incident resolution. Monitor application and infrastructure performance to minimize downtime and support SLA compliance. Troubleshoot production issues by analyzing server and application logs. Use Splunk and other monitoring tools to proactively identify issues and accelerate incident resolution. Write and execute SQL queries for data investigation and troubleshooting. Support application deployments using Jenkins and use GitHub for code review and debugging activities.…
Read more and apply on Encora's site
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