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Product Support Engineer (Night Shift)

Conviva is hiring for Product Support Engineer (Night Shift) in Bengaluru, India. Mid level. First seen October 20, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Conviva
Where
Bengaluru, India
Level
Mid
First seen
October 20, 2026
Listed via
Greenhouse

What the posting says

As a Product Support Engineer at Conviva, you will serve as the crucial link between our clients and the Engineering and Product teams. You will own the customer experience from first contact through resolution, and be expected to develop genuine product depth across our platform. This role rewards people who are technically sharp, take initiative, and know how to use the tools available to them to get to answers faster and do better work. What success looks like: Manage client inquiries and escalations end-to-end using Salesforce and JIRA, keeping issues moving and customers informed at…

Read more and apply on Conviva's site

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