Operations Enablement Lead
Affirm is hiring for Operations Enablement Lead in Remote Canada. Remote, Senior level. First seen August 26, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Affirm
- Where
- Remote Canada
- Arrangement
- Remote
- Level
- Senior
- First seen
- August 26, 2026
- Listed via
- Greenhouse
What the posting says
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly. We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality…
Read more and apply on Affirm's site
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