Customer Care Team Lead
Inbank is hiring for Customer Care Team Lead in Kaunas, Kaunas, Lithuania. Manager level. First seen August 11, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Inbank
- Where
- Kaunas, Kaunas, Lithuania
- Level
- Manager
- First seen
- August 11, 2026
- Listed via
- Greenhouse
What the posting says
In this role, you will be responsible for ensuring timely, high-quality customer service across phone and written communication channels, continuously improving support processes, and driving a positive customer experience. You will lead and develop a team of Customer Care Specialists, helping them achieve performance targets, maintain service quality, and grow professionally. A key part of your role will be to monitor customer service metrics, identify improvement areas, and implement solutions that increase efficiency, customer satisfaction, and NPS. What you’ll be doing? Ensuring timely,…
Read more and apply on Inbank's site
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