Destava

Customer Support Specialist

Convera is hiring for Customer Support Specialist in Santa Ana. Mid level. First seen November 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Convera
Where
Santa Ana
Level
Mid
First seen
November 6, 2026
Listed via
Greenhouse

What the posting says

The Customer Support Specialist is an experienced individual contributor responsible for resolving a broad range of customer enquiries and managing escalations using established policies and procedures. The role operates with limited supervision and applies sound judgment to deliver consistent, high-quality customer outcomes aligned to team and business objectives. Building on the Customer Support Associate role, the Specialist works tactically across multiple processes, products, and projects, contributing to incremental improvements, supporting change initiatives, acting as an informal…

Read more and apply on Convera's site

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