Human Resources Contact Center Associate - Jefferson Health
Thomas Jefferson University is hiring for Human Resources Contact Center Associate - Jefferson Health in Philadelphia, PA. Junior level. First seen October 27, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Thomas Jefferson University
- Where
- Philadelphia, PA
- Level
- Junior
- First seen
- October 27, 2026
- Listed via
- Workday
What the posting says
This role is responsible for delivering consistent, high-quality service through phone, chat, and case management channels. Reporting to the HR Contact Center Supervisor, the Associate leverages standardized knowledge, tools, and processes to drive first-contact resolution, while ensuring appropriate triage and escalation to Tier 2 specialist teams when necessary. This role is critical to delivering a positive employee experience and enabling efficient HR service delivery at scale. Job Description Summary The Human Resources Contact Center Associate serves as the frontline point of contact…
Read more and apply on Thomas Jefferson University's site
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