Destava

Support Engineer 1

jda is hiring for Support Engineer 1 in Monterrey. Junior level. First seen November 4, 2026, posted 2 times; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
jda
Where
Monterrey
Level
Junior
First seen
November 4, 2026
Postings
2
Listed via
Workday

What the posting says

This role is responsible for troubleshooting reported problems, resolving routine cases, documenting findings, and escalating more complex issues when needed. The position plays a key role in maintaining customer satisfaction through timely communication and effective issue resolution. Key responsibilities include case management, issue triage, troubleshooting system and operational issues, following support processes and runbooks, collaborating with internal teams, and contributing to knowledge sharing and continuous improvement efforts. Role Summary Responsibilities: - Deliver outstanding…

Read more and apply on jda's site

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