CX Vendor Manager
Instacart is hiring for CX Vendor Manager in United States - Remote. Remote, Manager level. First seen October 17, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Instacart
- Where
- United States - Remote
- Arrangement
- Remote
- Level
- Manager
- First seen
- October 17, 2026
- Listed via
- Greenhouse
What the posting says
Why this role is on the menu The CX Vendor Manager leads the performance and continuous improvement of Instacart's outsourced Business Process Outsourcing (BPO) network, and builds and manages a team of Associate Vendor Managers to do it. This role is critical to ensuring consumers, shoppers, and retailers receive world-class support through a scalable global network of Customer Service Representatives. As a subject matter expert in vendor management, you will lead complex programs across the CX Organization, contribute to the Vendor Management team's strategy, and act as a thought partner…
Read more and apply on Instacart's site
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