External Dispute Resolution Case Manager
ING is hiring for External Dispute Resolution Case Manager in Sydney. Manager level. First seen September 25, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- ING
- Where
- Sydney, Wyong
- Level
- Manager
- First seen
- September 25, 2026
- Listed via
- Workday
What the posting says
In this role, you'll manage some of ING's most complex and sensitive customer matters, including complaints relating to scams and disputed transactions. You'll investigate issues, analyse evidence, navigate evolving regulatory requirements and work closely with stakeholders to deliver fair and balanced outcomes for our customers and the business. This role sits within our Customer Excellence team, a specialist team known for its expertise in dispute resolution, regulatory obligations and customer advocacy. Working across a broad range of complaints, you'll help identify root causes,…
Read more and apply on ING's site
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