Destava

Director - Data Science, Customer Experience

Hard Rock Digital is hiring for Director - Data Science, Customer Experience in Remote job. Remote, Executive level. First seen October 28, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Hard Rock Digital
Where
Remote job
Arrangement
Remote
Level
Executive
First seen
October 28, 2026
Listed via
Recruitee

What the posting says

What's the position? We're looking for a Director, Data Science, Customer Experience to lead the pillar that decides how we engage every Hard Rock Bet customer after they sign up. At HRD, customer experience is driven by CRM: the messages, offers, and journeys a player receives across onboarding, engagement, cross-sell, retention, and reactivation. You'll own the science behind that experience, propensity and uplift models, next-best-action and offer optimization, send-time and channel decisioning, and the experimentation framework that proves what works. You'll lead a team of data…

Read more and apply on Hard Rock Digital's site

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