System Technical Support L2
Geekplus America is hiring for System Technical Support L2 in Markham, Ontario. Mid level. First seen August 6, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Geekplus America
- Where
- Markham, Ontario
- Level
- Mid
- First seen
- August 6, 2026
- Listed via
- BambooHR
What the posting says
Responsibilities: - Conduct in-depth troubleshooting and resolution of complex technical issues escalated from L1 support, including system anomalies, performance bottlenecks, and integration failures. - Prepare detailed technical case studies and solution documentation, and continuously improve the team knowledge base. - Collaborate on system upgrades, working closely with R&D, product, and other departments to clearly describe the root cause of issues (involving databases, systems, or application logic) and drive problems to resolution. - Provide customer support and knowledge transfer,…
Read more and apply on Geekplus America's site
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