Destava

Customer Care Representative II

GAF is hiring for Customer Care Representative II in Georgetown, TX. Mid level, $48k–$66k a year stated. First seen October 31, 2026, posted 2 times; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
GAF
Where
Georgetown, TX
Level
Mid
Pay stated
$48k–$66k a year
First seen
October 31, 2026
Postings
2
Listed via
Workday

What the posting says

Reporting to the Customer Care Manager in Georgetown, TX, this role serves as an elevated support tier responsible for resolving complex homeowner inquiries, coordinating warranty and service requests, and maintaining strong cross-functional communication with Field Operations, Scheduling, and Technical Support. The ideal candidate thrives in a fast-paced environment, demonstrates high empathy, and delivers creative, customer-centric solutions. Essential Duties - Serve as a primary point of contact for escalated tier-2 customer inquiries regarding solar roof installations, warranty coverage,…

Read more and apply on GAF's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.