Destava

Customer Service Associate

FSS Technologies is hiring for Customer Service Associate in Ypsilanti, Michigan. Junior level. First seen October 14, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
FSS Technologies
Where
Ypsilanti, Michigan
Level
Junior
First seen
October 14, 2026
Listed via
BambooHR

What the posting says

Position Overview You will serve as the frontline support for our customers while driving inside sales efforts and setting up appointments for the outside sales team. Key Responsibilities - Answer incoming calls quickly and professionally using a headset - Diagnose customer needs in under one minute and determine next steps - Enter detailed call notes into Fieldhub and CRM systems - Ensure complete understanding of the issue before taking action - Stay calm and helpful even with difficult callers - Handle customer interactions with integrity and empathy Qualifications The requirements listed…

Read more and apply on FSS Technologies' site

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