Destava

Service Delivery Manager

FIS is hiring for Service Delivery Manager in US FL JAX 347. Manager level. First seen September 22, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
FIS
Where
US FL JAX 347
Level
Manager
First seen
September 22, 2026
Listed via
Workday

What the posting says

This role ensures client-impacting work has clear ownership, accurate status, measurable next steps, and proactive escalation prevention across technical, operational, project, client-facing, and external partner teams. What you will be doing - Own recurring support governance, including agenda preparation, ticket prioritization, SNOW/status alignment, decision tracking, action item closure, and post-meeting follow-up. - Monitor backlog health and proactively resolve aging, stalled, blocked, or ownerless tickets by ensuring each priority item has a clear owner, next step, blocker status, and…

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