Customer Solutions Advocate (Collections)
Fifth Third Bank, National Association is hiring for Customer Solutions Advocate (Collections) in Grand Rapids, MI. Junior level. First seen November 3, 2026, posted 2 times; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Fifth Third Bank, National Association
- Where
- Grand Rapids, MI
- Level
- Junior
- First seen
- November 3, 2026
- Postings
- 2
- Listed via
- Workday
What the posting says
ESSENTIAL DUTIES AND RESPONSIBILITIES : - Pursue communication with defaulted customers utilizing manual or automated dialing to obtain payment commitments designed to find a mutually beneficial resolution for delinquency - Monitor delinquent accounts to identify, at the earliest opportunity, situations where alternatives to repossessions, bankruptcies, foreclosure, etc. exist - Display effective time management skills to enhance productivity while using multiple system platforms to identify, evaluate, and resolve reasons for delinquency - Skip trace accounts by accessing statements,…
Read more and apply on Fifth Third Bank, National Association's site
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